Shipping times for products purchased via our website will vary. In most cases, shipping should not surpass a 7-10 window. However, there are cases where we use Amazon FBA, also known as “Fulfilled by Amazon,” and shipping times will actually be faster than 7 days.
There are also promotional periods where we offer preorders for products that are not in stock or manufactured yet. For preorders, we will list the estimated shipping date. Because there are many variables involved, we appreciate your patience as we manufacture inventory and coordinate shipping for your preorder. Since these variables are unpredictable, we typically offer a discount on preorders in exchange for your understanding.
We try to be as transparent as possible and include lead times and shipping times in our product descriptions. If for any reason you are unhappy with your shipping time, contact us to make us aware of your concern and we will make it right.
Our shipping rates for standard non-bulky items are a flat fee of $3.99 for orders under $25 and free shipping over $25.
Amazon orders are fulfilled by Amazon’s fulfillment service, and their shipping network relies upon their own inventory system. In this case, we supply the product, and Amazon’s platform supplies everything else. If your Amazon order hasn’t gone smoothly, please provide us with feedback.
We understand how frustrating it can be to be denied a product you want because you don’t live in the US, but we won’t do that to you. We offer international shipping on most products for a flat fee of $25, using economical carriers. And if you order multiple products, it’s still $25 for shipping.
Tracking will be supplied and your order will take within 1 to 3 weeks to reach you, but rest assured, we will make sure it gets to you.